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• May 26, 2023 at 9:37 am #4100463
  

  Email expansion in small business

  by pjwallis · about 19 hours, 25 minutes ago

  Tags: Software

  Hi,

  I have a small business that is expanding and now needing 2 people to access emails.

  The problem is the email is accessed by one computer and it uses POP3 and stores massive amounts of old emails which they reference all the time. Something like 30,000 over 15 years. Mostly orders, quotes and correspondence vital to on going operations. Yes it is backed up every day.

  IMAP can’t seem to handle syncing this load of emails.

  What would you recommend in going forward.

  It would be good for both people to see inbox, sent and the saved emails from both computers.

  Thanks for your comments and suggestions.

  Peter Wallis

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• • May 26, 2023 at 10:43 am #4100486
    

    Re: mail

    by kees_b · about 18 hours, 18 minutes ago

    In reply to Email expansion in small business

    Obviously, you need a mail server, either your own (your own server in your own network) or in the cloud (think: Exchange as a service).

    Find a company that can set it up for you, including the migration of your current mails.

    Moreover, consider a clean-up of your collection of old mails. For example, all mails from ex-customers (say, customers that haven’t bought anything since 2019) might be ripe for deletion.

    Maybe, but that’s just maybe, a migration to a full-blown CRM-system would be an option also.

  • May 26, 2023 at 4:20 pm #4100681
    

    Re: emails

    by kees_b · about 12 hours, 42 minutes ago

    In reply to Email expansion in small business

    It might be an interesting experiment to feed those 30.000 emails as local data to an AI tool like ChatGPT and see if it help (or even replace) your 1 employee now running the mail service. But that’s somewhat beyond your question and current needs.

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